Port & Company® Tri-Blend Unisex T-shirt

We’re sorry to hear that the shirt’s print finish didn’t meet the quality you’ve experienced with your previous orders. While we’re pleased to hear that the shirt itself is comfortable and fits well, we understand your disappointment with the print feeling rigid and unlike the softer finish you expected. We would recommend considering a T-shirt option that offers an alternative print process to the "Heat Transfer" process that was utilized for your recent T-shirt order, such as the "Direct-to-Garment" print process. We have completed our checks and have emailed you details related to the resolution that has been provided to you. We look forward to assisting with future products of interest.

Thank you for bringing this to our attention. We regret to hear the colors of the logo on the Port & Company® Tri-Blend Unisex T-shirt weren't printed as expected. We have reviewed the documents, and the colors are light purple and green online. Furthermore, the printing technology is heat transfer. This is described as a firm, plastic-like feel. To help us assist you more effectively, please reply to this email with photos showing the products you received. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We look forward to working with you.