Thank you for sharing your feedback. We’re sorry to hear about the issues with your custom shirts and understand how disappointing it must have been to receive items with a misaligned logo and creasing that couldn’t be smoothed out. To help us investigate and resolve this matter, please reply to this email with clear photos showing the centering issue and the crinkling on the affected shirts. This will allow us to review the problem and determine the best next steps. For an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/. We look forward to hearing from you.