We are sorry to hear that the shirt material felt thinner than expected, and we appreciate you sharing this feedback with us. The shirt you ordered is made from 4.5 oz./y², pre-shrunk 100% ringspun cotton, which is designed to be lightweight and comfortable. We are glad to hear that you loved the design and that the print and overall quality were satisfactory. If you prefer a heavier feel, we do offer thicker t-shirt options, and we would be happy to help you browse our variety of styles to find a more suitable material for your needs. If you need immediate assistance or would like personalized recommendations, please reach out to our Customer Support team via: https://www.vistaprint.ca/customer-care/help-center/.

We’re very sorry to hear that the t-shirts you received were all size medium instead of the extra large sizes you ordered. We understand how frustrating this must be, especially since the shirts include a custom design and cannot be used as intended. We understand that you have already contacted our customer care team, and we trust they were able to provide the support you needed. At this time, no further action is required on our end, but please know that we are here if you need any additional assistance.

Thank you for reaching out, and We are sorry to hear that the shirt’s color didn’t match what you were expecting. Based on the order history, the shirt you purchased was navy, not black, which explains the difference from what you expected. We apologize for the confusion regarding your shirt order.

Thank you for sharing your feedback with us. We regret that the placement of the logos on your T-shirts did not meet expectations, as we understand how important a professional look is. To better assist you and work on a resolution, we kindly ask if you could confirm which sizes were affected. This will help our team review the issue more closely and determine the best next steps to make things right. We appreciate your cooperation and look forward to resolving this concern promptly.