Gildan® Softstyle Long Sleeve T-Shirt

We’re truly sorry to hear about your experience with the Gildan® Softstyle Long Sleeve T-Shirt. We understand how disappointing it must have been to receive a shirt with the front image misaligned, especially after taking care to position your design correctly. We also regret that the sizing did not meet your expectations, making the item unusable for you. This is certainly not the quality or experience we aim to provide. We’d really like the opportunity to make this right for you. Please reply with a photo of the item you received so we can review the issue and assist you with the best possible resolution, whether that’s a replacement or a refund. We appreciate you bringing this to our attention and look forward to resolving this for you as quickly as possible. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

Thank you for your feedback, and we’re sorry to hear that part of your order did not meet your expectations. We understand how frustrating it must be to receive inconsistent results, especially when some T-shirts turned out well while others did not. To help us look into this further and make this right, we would appreciate it if you could share images of both the items that turned out well and those that did not. This will allow us to compare them and better understand what may have gone wrong. We appreciate your patience and are committed to improving your experience and resolving this for you.

Thank you for your feedback, and we’re sorry to hear about the issues with your shirt. We understand how disappointing it can be when the material, print alignment, or color doesn’t meet your expectations. We’d like to note that this shirt is 4.5-oz., pre-shrunk 100% ringspun cotton, which may feel different from other shirts you’ve ordered. To help us review the print issues more closely, please reply to this email with a photo showing the misalignment and color concerns. This will allow us to assist you further.

Thank you for bringing this to our attention, and we’re sorry to hear that the sizing of the Gildan® Softstyle Long Sleeve T-Shirts did not meet your expectations. We understand how frustrating it can be when an item labeled as a specific size feels smaller than expected. For apparel items like this, sizing can vary slightly by style and is best confirmed using the size chart provided on the product page. The measurements listed (such as chest width and length) are intended to help ensure the best fit, as styles like the Gildan® Softstyle line can have a more fitted cut compared to standard or relaxed-fit garments. We recommend comparing your own measurements (or a shirt that fits you well) against the size chart before ordering, as this can help avoid sizing discrepancies in the future. That said, we truly value your feedback. We can help arrange a replacement in a different size that better fits your needs. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/