Gildan® Softstyle Lightweight T-shirt

Thank you for taking the time to share your feedback. We are truly sorry to hear that your Gildan® Softstyle Lightweight T-shirts did not hold up to the sun and sweat, and that they became discolored so quickly. We understand how frustrating this must be, especially since you were initially so happy with how the shirts and your logo turned out. We absolutely want our apparel to withstand the demands of your work, and we would love the opportunity to make this right for you. We have taken action on your account, and a follow-up email with more details will be sent to you. Currently, the colour that you ordered was 90% cotton, 10% polyester (heather dark grey color). We recommend that you order shirts that are made of 100% polyester if you will be wearing them out in the sun regularly: www.vistaprint.ca/clothing-bags/t-shirts/mens-t-shirts?refinementList%5Bf_Material_ss%5D%5B0%5D=Polyester. We trust this was helpful to you.

We're sorry to hear that the printed lettering on your T-shirts did not turn out as expected, especially since this is the first time you've experienced an issue with one of our products. We understand your disappointment and appreciate you bringing this to our attention. To help us investigate, could you please reply to this email with clear photos showing the print issue? We would also appreciate it if you could let us know whether all of the shirts in your order were affected or only a certain one. For an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

Thanks for sharing this with us. We appreciate you sharing your experience. We’re sorry to hear the fit wasn’t quite what you were expecting. To help avoid this in the future, we recommend reviewing the sizing chart closely and comparing it to a shirt you already own that fits well. We have emailed you some information that speaks to a resolution that has been provided to you, and we look forward to assisting with future products of interest.