We take pride in giving outstanding service, and we’re saddened to see we missed the mark. Please allow us the opportunity to make things right, and we need your help to do so. We've sent you a separate email requesting further information. Your time and patience in working this out with us are greatly appreciated.

We’re truly sorry to hear that your Gildan® Heavy Cotton™ Youth T-Shirt arrived with a notch in the fabric. This is not the VistaPrint experience we want for you, and we sincerely regret the disappointment and inconvenience caused. To assist you further, we appreciate the photo you’ve already provided and kindly ask that you reply to this review with a clear image of the full product. This will help us properly report the issue to our printing facility and work toward the best resolution possible. Additionally, if you could provide details on the affected size and quantity, that would allow us to review your case more thoroughly. Rest assured, your feedback will be shared with our relevant team as we continue working to improve our quality control processes and prevent similar issues in the future. We truly appreciate your patience and the opportunity to make this right. We look forward to hearing from you soon.