We’re happy to know you liked the logo on your Elevate Women's Omi Short Sleeve Tech T-Shirt, but we’re truly sorry to hear about the disappointment with the sizing and the delivery experience. We understand how frustrating it must have been to find the package left out in the rain, and we’ve already reported your feedback to our shipping team for further inquiry to help prevent similar issues in the future. For future purchases, we recommend referring to the size charts available on our product pages and during checkout. These charts are designed to give a clearer idea of the garment’s fit, so you can select the size that’s most comfortable for you. If the item was damaged or affected by the rain, please reply to this email with clear photos of the product, and we’ll gladly arrange a free replacement order to make things right. We truly appreciate your feedback and look forward to resolving this matter to your satisfaction.

Thank you for taking the time to share your experience with us. We sincerely apologize for the disappointment and inconvenience caused by the quality issues with the shirts you received. Our check into the concern shared has indicated that our care team was instrumental in having resolution provided to you.

Please accept our sincerest apologies for failing to meet your expectations with the quality of the T-shirts. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.

Nous vous remercions pour votre commentaire. Nous sommes ravis de lire que la qualité des T-shirts réponde à votre satisfaction. Cependant, nous regrettons que la taille des T-shirts n'ait pas été conforme à vos attentes. Nous souhaitons souligner que nous avons mis à votre disposition les mesures relatives à chaque dimension au niveau du descriptif du produit (Tableau des tailles). https://www.vistaprint.ca/fr/vetements-sacs/t-shirts/t-shirt-technique-pour-femme-a-manches-courtes-omi-elevate. Nous vous recommandons toujours de vérifier notre tableau des tailles avant de confirmer votre prochaine commande.

We're sorry to hear about the issue with your logo. Thank you for bringing it to our attention, and we apologize for any inconvenience caused. We're glad that one of our Care Specialists has assisted you with the concern and has taken the necessary actions on your order. We appreciate the chance you've given us to make things right. Your satisfaction is important to us, and we look forward to providing you with a better experience in the future.