Thank you for your feedback. We’re glad to hear the shirt quality met your expectations, but we’re sorry the stitching and embroidery fell short. That’s not the level of detail we aim to deliver. To help us better understand and address the issue, please reply and share an image of the embroidery. We’d like to take a closer look and assist further.

Thank you for sharing your feedback, and we sincerely apologize for the disappointment caused by the embroidery on your Elevate Men's Omi Short Sleeve Tech T-Shirt. While we're glad to hear the material and fit met your expectations, we understand how frustrating it must be to receive a distorted logo, especially when every detail matters. We’d appreciate the opportunity to look into this further and find the best resolution. When you're able, please reply to this review with clear photos of the embroidery issue, along with the quantity affected, so we can assess the concern accurately and support you promptly. Additionally, we’re sorry you haven’t received a follow-up to your previous review submission. Please rest assured that your comments have now been escalated to the appropriate product and quality teams for further review and improvement. Thank you again for bringing this to our attention. We look forward to assisting you and ensuring your concerns are fully addressed.

We’re sorry to hear that the quality of the Elevate Men's Omi Short Sleeve Tech T-Shirts did not meet your expectations and that the fit felt too loose. We understand how important a comfortable and accurate fit is, and we’re committed to supporting you with a satisfactory resolution. To proceed, please reply to this email with clear photos highlighting the specific areas of concern on the product you received. Additionally, let us know your preferred size based on your initial experience. Once we have this information, we’ll be happy to arrange a free replacement order with express delivery. We hope you find this helpful and look forward to your response.

We understand how important it is to have a precise and comfortable fit when it comes to outerwear, and we’re sorry to hear that the Elevate Men's Omi Short Sleeve Tech T-Shirts felt tighter than expected. We’re keen to look into your concern further and make things right. For future purchases, we recommend referring to the detailed size charts available during checkout on our website. These guides are designed to help you choose the most accurate fit based on your specific measurements. In the meantime, we’d be happy to arrange a complimentary replacement order in a larger size. Simply reply to this email with your preferred size, and we’ll take care of the rest promptly. We hope this solution meets your expectations and look forward to your reply.