We are glad to hear your wife found the shirt comfortable, but we are sorry the print quality did not meet your expectations. We understand your concerns, especially with your background in screen printing. These shirts were printed using direct-to-garment (DTG) technology, not traditional silk screening. DTG uses water-based ink that is absorbed into the fabric. On dark garments, white ink can appear less bold. This may give a faded or gray look. We understand that this does not meet your expectations and recommend heat transfer technology. If you can share photos with customer support (https://www.vistaprint.com/customer-care/help-center/), we would be happy to review and assist further.

Thank you for sharing your feedback. We’re sorry to hear that the print quality on your shirts did not meet your expectations and that the sizing was smaller than anticipated — we understand how disappointing this can be. To help us investigate further and work toward a resolution, could you please share images of the shirts showing the printing concerns? Additionally, please confirm which sizes did not fit well so we can address both concerns appropriately. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

We appreciate you taking the time to share your thoughts on the District® Women’s Very Important Tee® V-Neck with Left Chest Print. We regret that the position of the logo on the front side was lower than expected. From reviewing the design, we recommend decreasing the size of the logo, so it doesn't take up the full print area and can be placed higher on the T-shirt. We have revised the document, stored it in your shopping cart, and kindly request that you review it. Please respond to this email with your approval of the changes. Once approved, we will proceed with placing a replacement order. We eagerly await your response.