We are sorry to hear that the T-shirt did not fit as expected. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Because the shirt did not fully meet your expectations, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We appreciate you taking the time to share your feedback. When placing your next order for shirts, we recommend that you view the size chart listed on the product page for a more accurate fit. Feel free to contact us directly for any additional assistance.

We are glad to hear your wife found the shirt comfortable, but we are sorry the print quality did not meet your expectations. We understand your concerns, especially with your background in screen printing. These shirts were printed using direct-to-garment (DTG) technology, not traditional silk screening. DTG uses water-based ink that is absorbed into the fabric. On dark garments, white ink can appear less bold. This may give a faded or gray look. We understand that this does not meet your expectations and recommend heat transfer technology. If you can share photos with customer support (https://www.vistaprint.com/customer-care/help-center/), we would be happy to review and assist further.

Thank you for sharing your feedback. We’re sorry to hear that the print quality on your shirts did not meet your expectations and that the sizing was smaller than anticipated — we understand how disappointing this can be. To help us investigate further and work toward a resolution, could you please share images of the shirts showing the printing concerns? Additionally, please confirm which sizes did not fit well so we can address both concerns appropriately. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/