We’re glad to hear that you’re happy with the quality and feel of the shirt itself. At the same time, we’re sorry to learn that the custom design appeared faded and did not meet your expectations, especially when considering it as a gift option. We understand how important the final appearance is, and we apologize for the disappointment this caused. If you could send us some images of the item, we’d be happy to review them and look into this further to find a suitable solution. We appreciate your understanding and are committed to resolving this for you. If your request is urgent, and you need immediate assistance, please don’t hesitate to contact our Customer Support team directly at: https://www.vistaprint.com/customer-care/help-center/. We’re here to help and appreciate the opportunity to make this right.

We regret to hear that you were not happy with the fit of the t-shirts ordered and apologize for any inconvenience caused. In an effort to ensure your satisfaction, we've taken the necessary steps on your account and have sent you an email with the details.

Thanks for your review submission. We’re sorry to hear that the printed design didn’t match what you expected from the preview. When text becomes too light or low-contrast, it can disappear once printed. We recommend increasing the font weight, choosing a darker or more saturated color, or adding a contrasting background shape behind the text for better visibility. We want to make this right and ask that you provide us with images of the affected t-shirt so that we can work together to resolve this issue. If your request is urgent and you need an immediate solution, please reach out to our care team via https://www.vistaprint.ca/customer-care/help-center.