We’re truly sorry to hear that the fit of the District® Perfect Tri® Women’s Long-Sleeve Hoodie was tighter than expected, and that you experienced some quality concerns, including shrinking after washing. Your satisfaction is our priority, and we’re dedicated to addressing your concerns. To assist us in investigating further, please reply to this email with clear photos highlighting the areas of concern you noticed. These images will help us thoroughly assess the issue and take the necessary steps to resolve it. We appreciate your cooperation and look forward to your response.

Thank you for reviewing the postcards. Your concerns are taken seriously, and we sincerely apologize for the print quality issue on the District® Perfect Tri® Women’s Long-Sleeve Hoodie. Please rest assured this isn't typical for the heat transfer printing, and we will be sharing this feedback with our quality team. Also, we will go ahead and processed a free replacement order to arrive soon. The order number will remain the same as the original order, and you can track the status of the replacement by going to your Order History under My Account. We hope this helps.