District® Perfect Tri® Women’s Long-Sleeve Hoodie – Heat Transfer

Response from Vistaprint Customer Care Team:

Thank you for reviewing the postcards. Your concerns are taken seriously, and we sincerely apologize for the print quality issue on the District® Perfect Tri® Women’s Long-Sleeve Hoodie. Please rest assured this isn't typical for the heat transfer printing, and we will be sharing this feedback with our quality team. Also, we will go ahead and processed a free replacement order to arrive soon. The order number will remain the same as the original order, and you can track the status of the replacement by going to your Order History under My Account. We hope this helps.

Response from Vistaprint Customer Care Team:

While you are happy with the quality of the Long-Sleeve Hoodie, it saddens us to learn about your disappointment with the type of printing. The printing technique used for these Long-Sleeve Hoodies is Heat Transfer. The printed area will have a firm, plastic-like feel with a faint outline. We will forward your feedback to the relevant team for review though.