We regret that the Sweatshirt fell below your expectations, and we apologize for the disappointment. Since customer satisfaction is important to us, we have reviewed the account and taken the necessary steps to address the issue. The details of the resolution will be sent to you in an email.

Thank you for taking the time to share your feedback with us. We appreciate your comment about the quality of the material, and we sincerely apologize that the art/image did not meet your expectations. We've checked into the order details and have sent you information via email on a resolution that has been provided to you. We value your continued support and appreciate the opportunity to address your concerns. If there's any future query regarding products or designs, please don't hesitate to reach out to us.