Thank you for sparing the time to share your experience with us through your review. We regret to hear of your dissatisfaction with the quality of the Port & Company® Essential Fleece Full-Zip Hooded Sweatshirt. This isn't typical, and we would like to look into this further. To help us assist you more effectively, please reply to this email with a detailed description of the issue as well as a photo showing the issue. We look forward to hearing from you.