Thank you for your review. We regret to hear that the material of the Port Authority® Silk Touch™ Performance Quarter-Zip was not to your satisfaction. To help us assist you more effectively, please reply to this email with a photo displaying the quality concern. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We look forward to working with you.

We regret to hear that the material of the sweatshirt was not as expected. For a thicker material, we recommend ordering from our jacket category. Here's a link you may use to view these options on the website: www.vistaprint.ca/clothing-bags/jackets. Feel free to contact us directly for any further assistance.

We regret to hear that the material of the jacket you ordered did not work for you. Your satisfaction is important to us, so this is not the type of experience we want you to have. We offer a wide variety of jackets and sweatshirts on the website (www.vistaprint.ca/clothing-bags/jackets), so we hope another option will suit you better.

Thank you for your review submission. We're sorry the color of the image on the sweatshirt did not turn out as expected. We'd love to assist you with making the necessary changes and placing a new order. An email will be sent shortly with more details on how we'll be able to help. Please feel free to contact us directly at 833-996-2067 for assistance with your new order. Your satisfaction is of utmost importance to us, so we look forward to working with you again.