Thank you for sharing your feedback on the Independent Trading Co. Unisex Full‑Zip Hooded Sweatshirt. We’re sorry to hear that the material felt thinner than expected. Your account has been reviewed, and we can confirm that one of our support representatives has already assisted you with this concern and taken the necessary actions on your order. Please know that your comments have also been forwarded to our product team for review and consideration as we continue working to improve our offerings. We truly appreciate your understanding and value the time you took to share your experience. We hope to have the opportunity to serve you again in the future and provide a product that better meets your expectations.

We’re very sorry to hear that the hoodie doesn’t fit well around the midsection. We understand how frustrating this must be, and we sincerely apologize for any inconvenience this has caused. To assist you in the best way possible, please send us a few photos of the hoodie showing the fit issue. This will help us assess the situation and determine the most appropriate solution. Thank you for your patience and understanding. We look forward to resolving this for you.