We're truly sorry to hear about your recent experience with the shirt order. We understand how frustrating it must be to receive an item with misaligned logo placement, and we sincerely apologize for the disappointment. To help us address this properly, could you please send us a clear photo of the shirt you received showing the placement issue? Once we receive it, we’ll be glad to offer a resolution that best suits your needs.

Thank you for your feedback — we're glad to hear you were pleased with the quality of the hoodie itself. Regarding the logo placement, we understand the disappointment and appreciate you bringing this to our attention. For this specific hoodie, embroidery is only available on the left chest area, which is indicated in the Decoration Area dropdown on the product page. This means the design preview would reflect that limitation during the approval process, even if it may appear otherwise at first glance. We understand how important layout and positioning are for branded apparel, and your input is truly appreciated. We’ll be sure to share your feedback with our product team for future consideration as we continue to expand customization options. If there’s anything more we can do to help make this right, please don’t hesitate to let us know.