We are sorry to learn that your Independent Trading Co. Crewneck Sweatshirt did not fit as expected and felt tighter than anticipated. We understand that comfort and proper sizing are essential, and we truly value the time you’ve taken to provide this feedback. For future orders, we recommend consulting the size chart available on our product pages and at checkout. It provides detailed measurements to help select the most suitable fit for your needs. To resolve this matter, please reply to this email with your preferred size for a replacement. Once we receive your response, a complimentary replacement order will be arranged to ensure your satisfaction. We look forward to your reply.

Thank you for taking the time to provide your feedback. We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great quality products, and it's unfortunate that we didn’t live up to your expectations on this occasion, We will review your order and communicate our resolution via e-mail shortly.