Thanks for sharing your detailed review. We’re pleased to hear that you’re happy with the garment quality and embroidery, but we’re sorry that the sleeve length and fit did not meet your expectations. For a better fit, we recommend checking the full garment measurements, including sleeve length, when choosing a size. For taller or broader customers, selecting a size up or choosing a style with longer sleeves may provide a more comfortable fit. We have emailed you details regarding the resolution that has been provided to you. We look forward to assisting with future products of interest.

Thank you for sharing your thoughts on the Gildan® Heavy Blend™ Full-Zip Hooded Sweatshirt. We regret to hear that the quality of the material was not as expected. We would like to investigate this further, so we can assist you better. Could you please reply to this email with a photo that highlights the quality concern? If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We appreciate your cooperation and look forward to hearing from you soon.