Sep 27, 2023 | Richard
Response from Vistaprint Customer Care Team:
Thank you for your review. We are truly sorry to hear of your dissatisfaction with the embroidery pulling on the material of the Elevate™ Vega Tech Quarter-Zip Jumper. We understand your frustration and would like to reassure you that this isn't normal. As such, we have gone ahead to process a free replacement order to arrive soon. The order number will remain the same as the original order, and you can track the status of the replacement by going to your Order History under My Account. We hope this helps.