District® V.I.T.™ Fleece Quarter-Zip

Thank you for your review. We are absolutely thrilled to hear that the embroidery of your logo turned out fantastic and that you are happy with how it looks. However, we are very sorry to learn about your disappointment with the fit of the sweaters, as we want you to feel completely comfortable in the apparel you purchase from us. We would like to advise that the District® V.I.T.™ Fleece Quarter-Zip is designed to have a relaxed fit, so the concerns with the tightness on the waist should not normally be an issue. As for the baggy look in the stomach area, this feature may be due to the design and placement of the kangaroo pockets on this specific model. To help us better understand how these items are fitting and to see how we can best assist you, could you please respond to this email with a few images of the shirt showing these concerns when worn? Once we receive your reply and photos, we will gladly look into this further to find a proper solution for you. We look forward to hearing from you.

Thank you for your feedback. We’re sorry to hear that the sweater did not fit as expected. For future orders, we suggest using the size chart as a guide, as sizes may vary based on style and brand. To help, we have taken action on your account to address the issue, and an email will be sent to you shortly with the details. We appreciate you bringing this to our attention and hope this helps resolve the matter.

Thanks for your feedback. We’re sorry to hear about the incorrect logo color. We understand how important brand consistency is, especially when your other quarter zips came out with the correct blue. Based on our checks, the thread color for the logo on the black jacket was saved as purple, which resulted in the color difference. To help, we have edited the logo color and submitted a replacement order for you. You can view the update from your order history, and the order number remains the same.