We regret to hear that the district V.I.T. fleece hoodie did not meet your expectations. Your satisfaction is very important to us, and we’re eager to understand your concern more thoroughly and offer the right support. To move forward, please reply to this email with clear photos highlighting the specific areas of concern with the hoodie. Additionally, if you could share a bit more about what aspects of the design or quality did not meet your expectations, it would greatly help us assess the issue accurately and determine the best way to resolve it. We look forward to your reply.