District® V.I.T.™ Embroidered Fleece Crew

We are glad to hear that you were impressed with the fantastic quality of the embroidery on your District® V.I.T.™ Fleece Crew. However, we are very sorry to learn that the sizing did not fit your customer as expected. Ti assist further, so please reply to this email with your preferred larger size based on your experience with the one you received, and we will gladly help you with a free reorder. For any future orders, we recommend carefully checking the detailed size charts listed on our webpage to help you select the best fit and avoid similar issues. We appreciate your feedback, and we look forward to your input. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 833-996-2067.

We are incredibly sorry to hear that your item was damaged after just one wash and that the material did not meet your expectations. We understand how disappointing it is to receive a product that feels low in quality and fails to withstand even a delicate washing cycle, and we regret the frustration this has caused. To help us investigate this issue and provide the best possible resolution, we kindly request an image showing the damaged seam and the hole in the sleeve. This will allow our quality control team to review the garment's construction. We also appreciate your feedback regarding the fabric's tendency to attract fur. Once we have reviewed the photo of the damage, we will be able to assist you with the next steps. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.