Thank you for reaching out. We understand how important this order was to you, and we’re truly sorry for the delay and inconvenience it caused. Thankfully, we see that you’ve recently spoken with one of our VistaPrint representatives and received assistance regarding this issue. We appreciate you giving us the opportunity to help resolve it. If there’s anything else we can do to support you further, please don’t hesitate to let us know.

Thank you for taking the time to share your feedback regarding the District® V.I.T.™ Embroidered Fleece Crew. We sincerely apologize for the issues you've encountered with your order, particularly with the logo placement and the adjustments made without your approval. We understand how important it is for your brand to be accurately represented, and we're sorry for any frustration this has caused. We appreciate the photo you provided as a reference. Due to the limitation of the website's design edit page, we're not able to edit your artwork to remove the TSSA number and phone number. Most likely, the email you received about the design adjustment was made from the printing facility. We've sent a separate email with more details on how we can further assist you. Rest assured that your comments will be shared with the appropriate team for review as we continuously work to improve our customer experience. We hope this will not deter you from using VistaPrint in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.