Carhartt® Rain Defender® Paxton Heavyweight Hooded Zip-Front Sweatshirt

Thank you for your feedback, and we’re glad to hear you’re happy with the sweater itself. We’re sorry to hear that the print of your logo is not as sharp as expected and that you have concerns about its durability after washing. To help us investigate this further, could you please reply with a photo of the item showing the print issue? This will allow our team to review it properly and assist you accordingly.

We understand how disappointing it can be when the final product appears faded or doesn’t reflect the clarity of the design you uploaded. That’s certainly not the experience we want for you—especially with a premium item like this. Print results on fabric can sometimes vary depending on the material and how the design interacts with it, but your item should still look sharp and true to your expectations. To better understand what may have happened, could you please send us a photo of the item you received? This will help us review the issue and find the best way to make things right for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/