Bella + Canvas Unisex Poly/Cotton Hooded Pullover Sweatshirt

Thank you for taking the time to share your feedback. We are glad to hear that your logo turned out wonderfully and that you are happy with the brightness, sizing, and placement. However, we are truly sorry to hear that the Bella + Canvas hoodie itself was a letdown. We understand your disappointment regarding the thickness of the material and your concerns about its long-term durability. We always want our customers to feel confident and comfortable in the apparel we provide, and it is clear this specific garment did not meet those expectations. To help us assist you more effectively, please reply to this email with a photo displaying the concern. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We look forward to working with you.

Thank you for sharing your feedback with us. We are very sorry to hear that you are not impressed with the overall quality of the sweatshirt and the lettering, and that the physical product did not meet the expectations set by the digital preview. We always want our apparel to look just as good in real life as it does on the screen. To help us understand exactly what went wrong and address these quality concerns, could you please reply directly to this email and share more details about the issues you encountered? If possible, please feel free to include a few images of the sweatshirt and the lettering as well. Once we receive your reply, we will look into this immediately to provide a proper resolution for you.