Thank you for sharing your feedback—we’re truly sorry to hear about the issue with your Sport-Tek® Long Sleeve Micropique Sport-Wick® Polo in sizes L and XL. This isn’t the VistaPrint experience we want you to have, and we appreciate the opportunity to make it right. To help us resolve this quickly, could you please share clear photos of the embroidery concern, including the affected sizes and quantities? This will enable us to identify the issue and determine the most effective solution. Your feedback will also be shared with our product team to help improve future quality. If this matter is time-sensitive or you’d prefer to speak with someone directly, our Customer Support team is available at 833-996-2067, or you can visit our Help Center (https://www.vistaprint.ca/customer-care/help-center/) for assistance. We look forward to hearing from you and appreciate your patience.

Thank you for sharing your feedback. We’re glad to hear that the shirts are breathable and look great on your crew. We understand your concerns about the graphic and slight puckering—while it may not be very noticeable, we want every detail to meet your expectations. If the logo outcome is affecting the overall look or if you’d like any assistance with adjustments, please don’t hesitate to reach out to us anytime. We’re always happy to help ensure your designs look their best.

We recognize how important a comfortable and accurate fit is when it comes to outerwear, and we regret to hear that your Sport-Tek® Long Sleeve Micropique Sport-Wick® Polo arrived larger than expected, even after referencing the online size charts. We understand how this may have been frustrating, and we’re here to help. To ensure your satisfaction, we’ve arranged a complimentary replacement in the smaller size you requested. Your new order has already been processed, and you’ll soon receive a confirmation email, followed by a shipping notification once your package is on its way. We hope this solution is satisfactory, and please don’t hesitate to reach out if there's anything more we can do to assist you.

We are thrilled that you were so pleased with our Sport-Wick® Polo. We appreciate your confidence in us in handling your printing needs and eagerly await your next orders.