We're sorry to hear that the material of the polo shirt did not meet your expectations and that there was a mark on the fabric upon arrival. This specific polo is made with a lightweight material—only 115g—which gives it a thinner, mesh-like feel. We include this detail on the product page to help customers choose the best fit for their needs, especially when it comes to fabric weight and opacity. We appreciate you bringing this to our attention, and we’re happy to review the marked item further if you'd like to share an image. This will help us ensure quality moving forward. Please let us know how you'd like to proceed—we’re here to help.

We’re sorry to hear that the quality of the polo shirt didn’t meet your expectations, especially regarding the fabric’s transparency. That’s certainly not the experience we aim to provide. To better understand the concern and offer the most appropriate resolution, could you please share a few images of the polo shirt you received? This will help us assess the product and take the next steps accordingly. We appreciate you bringing this to our attention and look forward to making things right.

We're sorry to hear that the shirt you ordered didn't fit as expected. We understand how frustrating it can be when clothing sizes don't match up to expectations, especially when ordering online. To ensure your satisfaction, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. You may place a new order for a different Polo Shirt, and we recommend checking the fit and size char to get the exact measurement: https://www.vistaprint.ca/clothing-bags/polos We appreciate your feedback and the opportunity to make things right.

Thank you for your review. We regret that the fit for your polo is disappointing, and would like to recommend the use of the respective size chart provided. We offer a variety of polos, and sizes vary. You may reorder in a suitable size. Please see email sent outlining the resolution provided to assist. It's great to hear that the fabric and weight are perfect.