We're pleased to hear that you're happy with the quality of the embroidery on the shirts ordered and are sorry some sizes were not as expected. In reviewing your account, we're seeing that you were able to get the matter resolved when our customer care team was contacted.

Thank you for your review. We are very sorry to hear that the lettering on the logo arrived messy and not as clean as it should be. We understand how disappointing that may have been, especially since it fits well and met your expectations otherwise. We would appreciate the chance to make this right. Kindly reply with an image clearly showing the issue with the embroidered logo, on all polos affected. This will help our quality team review what went wrong and determine the best solution for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/. We are here to help and appreciate your patience while we work to improve your experience.

We regret hearing that the logo on the Port Authority® SuperPro React™ Polo was too big. When designing a product, in the future, we suggest that you request a "PDF proof" of your design before completing the order. www.vistaprint.ca/customer-care/help-center/360052259371/. This is available in the editing studio, and when viewed at 100%, it will show you what the document will look like when printed. That way, you can make adjustments to the design before ordering. We have taken action on your account, and a follow-up email with more details will be sent to you. We hope this helps.