Good material but both men’s and women’s order had our logo in crooked.
Oct 7, 2025 | Lucas M. |
Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for your review and for sharing your detailed feedback from your test run. We're glad to hear you felt the material of the shirts was good. However, we are so incredibly sorry to hear that the logo was crooked on both the men's and women's orders and that there was fraying from the application. We want to make this right for you immediately. To help us investigate what went wrong with the printing process on both products, could you please share a few photos of the shirts showing the crooked logo and the fraying you've described? We are truly sorry for this experience and for letting you down on your test order. We look forward to the opportunity to resolve this and demonstrate the high quality you should expect from us. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/.