It saddens us to learn about your disappointment with the polo shirt, and we apologize for any inconvenience caused. To help, we have reviewed the account and taken the necessary steps to address the issue. The details of the resolution will be sent to you in an email. The matter will also be shared with the appropriate team for review.

Please accept our sincerest apologies for failing to meet your expectations with the shirt. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment with the size of the polo shirt, and for any inconvenience caused. This is not the type of service we want our customers to have, so it really saddens us that this was your experience. Thank you for reaching out directly to customer care, so they could provide you with some assistance with the order. Your business is extremely valuable and important to us, so we'd hate to have you experience such a service again.