We recognize how important fine details are in embroidered products, and we’re sorry to learn that the logo on your Elevate Dade Polo Shirt did not meet expectations, even though you were pleased with the shirt itself. To help us address this promptly, please reply to this email with clear photos highlighting the areas of concern on the polo you received. These images will allow us to thoroughly review the issue and determine the best resolution. We look forward to your reply.

Thank you for reaching out. We’re sorry to hear that your Elevate Dade Polo Shirt feels too loose. To better understand the issue and assist you further, could you please provide us with an image of the shirt you received along with your order number? For future orders, we also recommend checking the size chart before completing your purchase, as it helps ensure the best possible fit. We appreciate your patience and look forward to resolving this for you.

We're sorry to hear that the sizing on the shirts feel different and will be happy to see how best we can help with this matter. Please reply with the color of the shirt that seems smaller so we can look into this further. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.ca/customer-care/help-center