Thank you for sharing your feedback on your Elevate Dade Polo Shirt order. We’re glad to hear that you were satisfied with the quality of the shirt, though we also acknowledge your concern about the mix‑up with your order. We sincerely apologize for this experience. After reviewing your account, we confirmed that one of our support representatives has already assisted you and taken the necessary actions to resolve the matter. Rest assured, your comments have also been forwarded to our product team for review and consideration as we continue working to improve our offerings. We appreciate your understanding and look forward to the opportunity to serve you better in the future.

We are glad to hear that the logo printed as expected. Nonetheless, we understand your disappointment with the shirt material and how the thin fabric affected your satisfaction with the product. To help us review this concern properly, please reply to the order-related email with clear photos that clearly indicate the quality issues noted. This will allow us to investigate the matter accurately and share your feedback with the relevant teams for improvement. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via 833-996-2067.