We are so sorry to hear that you received one of the vests with a broken zipper. This is not the experience we want you to have, and we apologize for any inconvenience this may have caused. We are happy to resolve the matter right away by placing a free reorder for another vest. The order number will remain the same, so feel free to review the details in your order history.

Thank you for your honest feedback. We regret the fit wasn’t quite right for your vest. For future orders, we recommend the respective size chart and measuring tips provided to ensure the best fit. It is offered up to size 4XL, as such you should be able to substitute the size. Please reply and let us know which size is suitable for you so we can assist further.