We’re sorry to hear that the fit of your Sport-Tek® Ladies Sport-Wick® Varsity Fleece Full-Zip Hooded Jacket wasn’t as expected, and that the logo reflection didn’t meet your standards. We understand how disappointing this must be and are here to help find a suitable resolution. For future orders, we recommend referring to the detailed sizing charts available on each product page and during checkout. These guides are designed to help you choose the size that best aligns with your measurements and preferences. To move forward with your query, please reply to this message with clear photos highlighting the specific quality concerns you've noticed. Additionally, kindly let us know what size you feel would have been ideal based on your experience with this item. This information will help us accurately assess the issue and determine the best course of action. We appreciate your feedback and look forward to your response.