Thank you for your review of the Port Authority® Women’s Interlock Cardigan. We are sorry to hear that the embroidery of the logo was not up to our usual standard. Please rest assured that this is not typical, and we are happy to provide a replacement order that arrives soon. The order number will remain the same as the original order, and you can track the replacement status by going to your Order History under My Account. We trust this will be helpful.

We're pleased to hear that you're happy with the overall quality of the sweater ordered and are sorry the embroidery placement was incorrect. We'll be happy to see how best we can help with this matter if you would reply with a photo showing how the embroidery was done on the product.

We apologize for the issues with your cardigan. We understand how frustrating it must be to receive an item with a backwards logo, material and quality issues. To help us fully review this matter and assist you, please reply to this email with a photo showing the issues.

It's good to hear that you are pleased with the embroidery on the cardigan. However, it saddens us that it did not fit as expected. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Because the cardigan did not fully meet your expectations, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We appreciate you taking the time to share your feedback. Feel free to contact us directly for any additional assistance.