I was very disappointed on how the embroidery turned out. Was not very clear and some of them weren’t even on the actually symbol. But the lady I talked to agreed it was a manufacturing issue and said she will resubmit another photo with what the logo should look like. So we will see how that turns out.
Response from Vistaprint Customer Care Team:
Thanks for sharing your experience. We’re very sorry that the embroidery on your toque hat wasn’t as expected, with the logo placement not being accurate. It’s good to hear our care team recognized the issue and arranged a correction for you. We hope the replacement meets your expectations, and we look forward to assisting with any additional products of interest you may have.
5
Excellent!
Feb 15, 2025 | Krystel P. | Verified Buyer
Very happy with the quality of the toque. It's a little tight, but I suspect it will loosen up a little over time.
The embroidery was well done and I appreciate the extra care taken to make sure the design was just right. Price was reasonable and the order was received more than a week sooner than expected!