Thank you for your review. We regret to hear that the fit of the toque is disappointing. Your feedback will be forwarded to the relevant team. You may also view our available options for toques to see if one is more suitable. https://www.vistaprint.ca/clothing-bags/hats/toques

We're extremely sorry to hear about how the Sportsman Knit Beanie turned up. We strive for 100% customer satisfaction and when your expectations aren’t met, we’re committed to making it right. Allow us to make this right for you. Upon checking on the email address used to submit the review, it shows that it is not associated with a VistaPrint account. With this, we cannot pull up your account and provide the necessary action. Furthermore, we recommend replying to this review and providing the order number and an image of the affected order with more details showing the issues, so we can work with you to find the best solution possible. We acknowledge your feedback and will make every effort to improve our products and services.