Elevate™ Wilshire Dress Shirt

Thank you for sharing your feedback on the Elevate™ Wilshire Dress Shirt in sizes XL and 2XL, and for providing photos as a reference. We’re sorry to hear that the logo did not print as expected and that the fit felt smaller than anticipated. We understand how important consistent branding and proper sizing are, and we appreciate you bringing this to our attention. After reviewing the submitted file side‑by‑side with the shared photos, we noticed several differences. The submitted order shows the shirt color as blue, while the photos provided appear to show a gray or dark gray shirt. Additionally, the logo in the submitted file includes a light blue color inside, while one of the sample photos shows yellow. The two sample photos also appear to reflect different shirt shades and logo colors, which makes it unclear if they are from the same order. To help us provide the best resolution, kindly respond to the separate email we’ve sent to your VistaPrint account. Your feedback will also be shared with our product team to support improvements in both decoration accuracy and sizing guidance. If your request is urgent or you’d prefer direct assistance, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time support: https://www.vistaprint.ca/customer-care/help-center/. We truly value your input and look forward to helping you achieve the professional results you expect with your future orders.

We're sorry for the disappointment with the quality of the dress shirt. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Because the shirt did not fully meet your expectations, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We appreciate you taking the time to share your feedback. Feel free to contact us directly for any additional assistance.