Elevate™ Wilshire Dress Shirt

Thank you for taking the time to share your thoughts on the Elevate™ Wilshire Dress Shirt. We are sorry to hear that the shirt fit tighter than expected. Your suggestion to order a size up is appreciated. To help us assist you more effectively, please reply to this email with a photo displaying the issue with the XL size. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We look forward to working with you.

Thank you for sharing your feedback on the Elevate™ Wilshire Dress Shirt in sizes XL and 2XL, and for providing photos as a reference. We’re sorry to hear that the logo did not print as expected and that the fit felt smaller than anticipated. We understand how important consistent branding and proper sizing are, and we appreciate you bringing this to our attention. After reviewing the submitted file side‑by‑side with the shared photos, we noticed several differences. The submitted order shows the shirt color as blue, while the photos provided appear to show a gray or dark gray shirt. Additionally, the logo in the submitted file includes a light blue color inside, while one of the sample photos shows yellow. The two sample photos also appear to reflect different shirt shades and logo colors, which makes it unclear if they are from the same order. To help us provide the best resolution, kindly respond to the separate email we’ve sent to your VistaPrint account. Your feedback will also be shared with our product team to support improvements in both decoration accuracy and sizing guidance. If your request is urgent or you’d prefer direct assistance, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time support: https://www.vistaprint.ca/customer-care/help-center/. We truly value your input and look forward to helping you achieve the professional results you expect with your future orders.