Loomline Large Tote Bag – 28.45 cm H x 45.72 W

Thank you for reviewing your order. We regret to hear that the size and quality of the tote bags were not as expected. Your satisfaction is important to us, so this is not the experience we want you to have. Upon reviewing the account, we saw that the size of the bag is included in the title on the product page on the website (www.vistaprint.ca/clothing-bags/bags/totes/large-tote-bag-with-58-42-cm-handles). We offer a wide variety of tote bags in various sizes, so we hope another option will work better for you. Here's a link you may use to view all the options and place a new order: www.vistaprint.ca/clothing-bags/bags/totes.

Thank you for your review and for bringing this to our attention. We're sorry to hear that your logo placement wasn't as expected. That's not the experience we would want for you, and we've processed an edited replacement order at no additional cost to you. Details of this replacement order can be veiewed from the order history/details of your VistaPrint account. We look forward to assisting with any future product or design-related queries.

Thank you for taking the time to share your feedback regarding the Loomline Large Tote Bag. We’re sorry to hear that the size did not meet your expectations, especially as it was intended as a birthday gift. We understand how disappointing that can be. The product is designed according to the listed dimensions (28.45 cm H x 45.72 cm W), but we appreciate that sizing can sometimes feel different when received in person. We’ve shared your comments with our team for review to help improve clarity in how product sizing is presented. If you need any additional help, you can also reach us through VistaPrint Support