Missing items
Dec 2, 2025 | Workforce W.
Response from Vistaprint Customer Care Team:
We sincerely apologize for the missing items in your order. We understand that 4 boxes contained 10 backpacks instead of the expected 11. We will investigate this issue and work to resolve it promptly. Our team will be in touch to provide a suitable solution, whether that involves sending the missing items or offering an alternative resolution.
If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/