Custom Posters Templates

Thank you for sharing your feedback on the Custom Posters. We’re sorry to hear that the prints came out darker than expected and that they could not be used. We understand how important accurate colour reproduction is, and we appreciate you bringing this to our attention. Although the posters have already been discarded, if you were able to take any clear photos of the printing quality before disposing of them, we’d be grateful if you could share those with us. This will allow our team to review the issue more closely and work with you toward the best possible resolution. Please be assured that your feedback will also be shared with the relevant team to help improve future product quality. If your request is urgent or you’d prefer to speak directly with a representative, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/. We truly value your input and look forward to making this right while ensuring your future orders meet your expectations.

Thank you for sharing your feedback with us. We’re glad to hear that you were happy with the designs and appreciated the support you received, though we understand your concern about receiving posters instead of the hard board signs you expected. Upon checking, we found that the finish selected for your order was the Outdoor option. While this comes with extra protective lamination, it is still printed on a paper material. If you’re looking for a sturdier board finish, we recommend selecting the Foam Board option from the available finishes. Additionally, we reviewed your previous order and confirmed that the items you received before were Yard Signs (https://www.vistaprint.ca/signs-posters/yard-signs) rather than Posters, which explains the difference in material and finish. We truly appreciate your input, as it helps us clarify product differences and guide customers toward the option that best suits their needs.