Thank you for taking the time to share your experience with us. We regret to hear that the replacement order did not fix the printing issue with the journal. We'd love to look into this for you. To help us assist you more effectively, please reply to this email/message with more details related to the issue and photos displaying the concern. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/.