District® Women’s V.I.T.™ Gathered-Back Tank Top with Left Chest Print

We’re glad to hear you liked the shirt overall, though we’re sorry the logo placement did not meet your expectations. We understand how important logo positioning is for both comfort and appearance. The placement is based on the standard print area selected during the design process, but we appreciate your comments regarding having the logo positioned higher on the chest closer to the shoulder area. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this.

We appreciate you sharing this with us, and we’re sorry to hear that the t-shirt did not fit as expected. For future orders, we recommend carefully reviewing the size chart provided for each garment, as sizing can vary by style and fit. We would also suggest measuring a similar shirt you already own and comparing it to the product measurements. We have completed our checks and have emailed you details related to the resolution that has been provided to you, and we look forward to assisting with any future product or design-related queries you may have.

We are sorry to hear about your experience with the heathered district® women’s V.I.T.™ gathered-back tank top, especially with the sizing difference you noticed between colours. We understand how frustrating this can be when the fit is not consistent, and strongly recommend consulting the size charts available on our product pages and during checkout, as these guides are designed to give a clearer idea of each item’s fit before placing an order. That said, we have ensured that this discrepancy has been reported to our relevant teams for further review, as your feedback is important in helping us improve consistency across our products. To help make this right, please reply to this email with your preferred larger size, and we will gladly arrange a free reorder for the Heathered one. We appreciate you bringing this to our attention and the opportunity to assist you further. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 833-996-2067.

We're sorry to year that you're not pleased with the placement of the logo on your shirt and that the print did not turn out as expected. In a bid to resolve the issue, we've taken the necessary steps on your account and have sent you an email with the details.