Port & Company® Essential Pigment-Dyed Ink Printed Tee

Thank you for sharing your detailed feedback. We apologize that the printed image on your shirt did not meet your expectations, especially compared with the quality you experienced with your previous orders. However, we’re glad to hear that you found the shirt itself comfortable and a great fit. We understand your concerns about the image feeling rigid and inflexible, as well as its durability after washing. To help address the issue, we’ve taken action on your account. You’ll receive a separate email with the details.

We are glad to hear that you were pleased with the overall look of the shirt and logo, though we regret that the artwork placement did not fully meet your expectations. After reviewing the order details, we noted that the submitted artwork placement was positioned lower toward the bottom area of the printing area, which resulted in the logo appearing closer to the belly area rather than the chest area on the final product. To help set clear expectations regarding the final design outcome, we strongly recommend carefully reviewing both the preview mode and the downloadable PDF proof prior to placing an order, as these tools provide a more accurate representation of artwork positioning and overall layout before production begins. We appreciate your feedback and hope this information proves helpful for future orders.