Gildan® Softstyle® Unisex T-shirt

We’re sorry the shirts didn’t turn out as expected. The grey square around the design may be due to the image being uploaded as a JPEG file, which does not support transparent backgrounds. This means the background is printed along with the design. To have the design blend seamlessly into the shirt, we recommend uploading it as a PNG with a transparent background. PNG files support transparency, allowing only the design itself to print without the surrounding background. If you need help preparing or editing your design, our Design Services team can assist: https://www.vistaprint.ca/design-services/.

Thank you for taking the time to share your feedback with us. We appreciate you letting us know about your experience with the Gildan® Softstyle® Unisex T-shirt. We completely understand your concern regarding the fabric weight. The Gildan® Softstyle® line is specifically designed using 100% ring-spun cotton, which is crafted to offer a lightweight, ultra-soft, and breathable feel rather than a heavy, thick feel. However, we realize that fabric preference varies depending on personal taste and intended use, and a lighter material may feel thinner than expected. Your feedback is incredibly valuable to us as we continuously evaluate our apparel offerings. If you prefer a heavier, more substantial fabric for future orders, our team would be delighted to recommend alternate options, such as our heavyweight cotton tees, that better match your desired fit and feel. If you have any questions or need assistance, please don't hesitate to reach out to us at 833-996-2067 or visit our online Help Center (https://www.vistaprint.ca/customer-care/help-center/).