Thanks for sharing this with us, and we're sorry to hear of the disappointment experienced with your recent t-shirt order. That's not the experience we would want for you, and we've emailed you information that speaks to the resolution that has been provided to you. We hope to have the opportunity to restore your trust and confidence in us with future products of interest. If you have any additional products or design-related queries, let us know. We're here to help.

Thank you for sharing your feedback on the District® Youth Very Important Tee® with Full‑Front Print and Back Print in Small and Medium sizes. We’re sorry to hear that the Medium size felt closer to a Small, and we understand how important accurate sizing and comfort are when ordering apparel. As noted on the product page, the size chart provides garment measurements in centimeters, with a reminder that these reflect the garment itself rather than the wearer. To help us better understand the concern and explore the best resolution, we kindly ask if you could share: * Photos of the t‑shirt received, showing the sizing issue * If possible, a comparison photo with other t‑shirts of the same labeled size This will allow our team to assess the matter thoroughly and ensure your feedback is shared with our product development team for review and improvement. In the meantime, you may also want to explore our alternative Printed T‑shirts for Men here: https://www.vistaprint.ca/clothing-bags/t-shirts/mens-t-shirts If this matter is time‑sensitive or you’d prefer to speak directly with someone, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center at https://www.vistaprint.ca/customer-care/help-center/ for real‑time assistance. We truly value your input, as it helps us improve and ensures we continue offering products that meet your expectations.

Thank you for your feedback, and we're glad to hear that the two shirts turned out well. Regarding the hat with the plastic piece causing discomfort, please reply to this email and provide a photo of the affected hat, so we can review the issue and advise on the best solution.