Hanes® Ecosmart® Hoodie – Heat Transfer

We sincerely apologize that the light-colored hoodies did not meet your expectations. We understand how disappointing it is to receive items that are not suitable to provide to your customers. If you could please send us photos of the hoodies you received, we’d be happy to review the issue further and work toward finding a solution. We appreciate your understanding and are committed to helping resolve this for you. If your request is urgent, and you need immediate assistance, please don’t hesitate to contact our Customer Support team directly at: https://www.vistaprint.com/customer-care/help-center/. We're here to help!

Thank you for your review. We're sorry to hear that the hoodie did not meet your expectations and that the pocket seam began to unravel after such a short period of wear. This isn't the quality we strive to deliver. We understand that product quality and durability are important when selecting apparel. We always recommend reviewing the product details, including the material, features, and specifications, to help ensure the item selected best meets your needs and expectations before processing your order. We welcome the opportunity to learn more about what specifically did not meet your expectations, so we can better assist further, and we ask that you provide us with images of the affected hoodie, so that we can work together to resolve this issue.. If your request is urgent, and you need an immediate solution, please reach out to our care team via https://www.vistaprint.ca/customer-care/help-center.

Thank you for sharing your feedback with us. We are so glad to hear that you enjoyed the process of creating your Hanes® Ecosmart® Hoodie and Gildan® Softstyle® Unisex T-shirt, but we are truly sorry to learn that the final products weren't quite what you were looking for. We always want you to love your custom gear, and we would appreciate the opportunity to look into this for you. Could you please share a little more information with us about what fell short of your expectations? If possible, we recommend replying to this review and sending over a few photos showing your concern as it would be incredibly helpful in finding the best way we can address it for you. Your feedback is highly valued and helps us improve. If you need urgent assistance with your order, please don't hesitate to give us a call at 833-996-2067 or connect with us directly via our Help Center (https://www.vistaprint.ca/customer-care/help-center/). We look forward to hearing from you.