Thank you for sharing your feedback. We’re glad to hear you liked the thick cotton fleece and that the overall fit worked well for you. We appreciate your note about the sleeve length. For reference, the Gildan® Heavy Blend™ Crew Neck Sweatshirt is a men’s fit, so we recommend reviewing the size chart carefully when placing future orders to ensure the proportions meet your expectations. Thank you again for your helpful feedback and for choosing VistaPrint.

Thank you for sharing your feedback on your Gildan® Heavy Blend™ Crew Neck Sweatshirt. We’re glad to hear that you found the sweater warm and cozy, and that seeing your design come to life satisfied you. We appreciate your note about sizing and the heat‑transfer process, and we’ll make sure your comments are shared with our product team for consideration. In the meantime, you may also want to explore our Custom Hoodies & Sweatshirts collection, which offers a variety of styles and finishes to better suit different preferences: https://bit.ly/4jLyO5P In future orders, if you have further questions or need assistance before completing your order, our Customer Support team is available at 833-996-2067 or visit our Help Center (https://www.vistaprint.ca/customer-care/help-center/) for real-time assistance. Thank you again for choosing VistaPrint. Your input helps us improve, and we look forward to creating more apparel that meets your expectations.

We're sorry for the disappointment with the material of the sweatshirts you ordered. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Because the shirts did not fully meet your expectations, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We currently offer a wide variety of sweatshirts on the website, so we hope another option/brand will work better for you (www.vistaprint.ca/clothing-bags/sweatshirts). Feel free to contact us directly for any additional assistance.