Elevate Kiso Polo Shirt

We are so sorry to hear that the stitching on your Elevate Kiso Polo Shirts is coming loose and not up to your standards. We completely understand how important quality and durability are, especially when ordering apparel for your team. Furthermore, we would love to look into this for you and make things right. Please reply to this email with your order number along with clear photos of the shirts showing the threading issue. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We look forward to working with you.

We are so sorry to hear that one of your t-shirts arrived missing elements of your company logo. We know how important complete, accurate branding is, and it is frustrating to have a defect on an otherwise good set of shirts. We were unable to locate your order using the email address provided. Please reply with your order number along with a clear photo of the shirt showing the missing parts of the logo. Once we receive those details, we will locate your account right away and assist you with a resolution, such as sending out a replacement shirt. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.ca/customer-care/help-center/.

Thank you for your review submission. We regret to hear that the logo quality and size of the polo shirt were not as expected. We apologize for any inconvenience this may have caused. While we are unable to fix the issue with the size, we'd love to get more details regarding the quality. To help us assist you more effectively, please reply to the email/message with photos displaying the concern. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/

Thank you for sharing your experience with the Elevate Kiso Polo Shirt in size L. We are glad to know you liked the shirt overall, and we truly regret that the fit felt looser than expected. We understand how important it is for sizing to be accurate, and we appreciate you bringing this to our attention. For reference, the product page includes a size chart with length and width measurements in centimeters, noting that the chart reflects the garment’s dimensions rather than the wearer’s. Reviewing these details before placing future orders can help ensure the best fit. To help us better understand and resolve this concern, we kindly ask that you reply with: * Clear photos of the shirts received, showing the sizing issue * If possible, a comparison with other polo shirts of the same size This will allow our team to assess the issue thoroughly and ensure your feedback is shared with our product and sizing teams for review and improvement. In the meantime, if you are exploring other styles or fits, we invite you to browse our Custom Men’s Polo Shirt collection, which offers a variety of cuts and materials to better suit different preferences and body types: https://www.vistaprint.ca/clothing-bags/polos/mens-polo-shirts If your request is time‑sensitive or you’d prefer to speak with someone directly, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for personalized assistance: https://www.vistaprint.ca/customer-care/help-center/ We truly appreciate your patience and the opportunity to make this right. Your satisfaction matters deeply to us, and we remain committed to improving your experience.