We’re sorry to hear that the fit of the Elevate Kiso Polo Shirts was larger than anticipated. We completely understand how frustrating this can be and are keen to help resolve the issue. For future orders, we recommend referring to the detailed size charts available on our product pages and during checkout, which are designed to guide you in selecting the most accurate fit. Additionally, we’ve reached out to you via email to discuss your concerns and provide a suitable resolution. We look forward to your response.

Thank you for your feedback. We’re glad to hear the polo quality met your expectations, but we’re sorry the stitching and embroidery fell short. That’s not the level of detail we aim to deliver. To help us better understand and address the issue, please reply and share an image of the embroidery. We’d like to take a closer look and assist further.