We are sorry to hear about the green stains on your white shirt, and we regret the inconvenience this has caused. Nevertheless, we are glad that you found the shirt quality, the size and the embroidery very satisfactory. To make amends, we have processed a free replacement order for the polo t-shirt. The order number will remain the same, and once the parcel is shipped, you will be informed via email with tracking details. Nonetheless, we hope this replacement meets all your expectations and restores your confidence in our products.

Thank you for taking the time to share your feedback—we’re truly sorry to hear that the Elevate Crandall Polo Shirts you received in Small and Medium sizes didn’t fit as expected and caused frustration during use. We understand how important fit and comfort are, especially in an active salon environment, and we regret that this product didn’t meet your needs. We’d love the opportunity to assist further. If possible, please reply to this review with: -Photos of the received shirts, highlighting sizing concerns -If available, a comparison with other Polo shirts of the same size -The affected sizes and quantities, so we can assess the full scope This will help us determine the best resolution for you. In reviewing your order, we’d also like to note that the product page includes a size chart with measurements that refer to the garment dimensions, not body measurements. We recommend checking these details before ordering to help ensure the best fit for future purchases. In the meantime, we invite you to explore our full range of Custom Polo Shirts, which includes various styles and fits that may better suit your preferences. You can browse the selection HERE: https://www.vistaprint.ca/clothing-bags/polos Your comments have been shared with our product team to help improve sizing guidance and garment expectations going forward. We sincerely appreciate your insight and look forward to hearing from you.