Weatherproof® Soft Shell Jacket

Thank you for your review. First and foremost, congratulations on starting your own business. We are thrilled to hear that the custom embroidery looks good, but we are truly sorry for the disappointment regarding the sizing. We know how crucial it is to look and feel professional when quoting jobs for your clients, and it is disheartening to hear that you cannot wear it comfortably. We would like to advise that, as disclosed on the product page, the Weatherproof® Soft Shell Jacket is designed with a loose fit. While checking the measurements is a great first step, reviewing this specific style detail alongside the size chart would have helped in making a more informed decision, especially for choosing a size that accounts for how the garment is cut. We want to make sure you get the professional look you deserve for your new business. Could you please reply directly to this email and confirm your order number? Once we have that information, we would love to look into your account and see how we can best assist you with a solution that gets you into a comfortable, well-fitting jacket.

We apologize that the jacket was too big. For future orders, we suggest using the size chart as a guide, as sizes may vary based on style and brand. To help, we have taken action on your account to address the issue, and an email will be sent with the details.

Great! We’re happy the jacket have met your expectations.