We regret to hear that the quality and fit of the vests did not work for you. We apologize for any inconvenience this may have caused. This is not the type of experience we want our customers to have. Thank you for reaching out directly to customer care, so they could provide you with some assistance with the order. We look forward to doing more business with you in the future.

Thank you for reaching out and sharing your feedback. We’re sorry to hear that the vest was too small and that the name isn’t as expected. Please note that we print the information exactly as approved and submitted during the ordering process. For future orders, we also suggest using the size chart as a guide, as sizes may vary based on style and brand, and using the preview option to review all details before submitting. To help, we have taken action on your account to address this matter, and an email will be sent with more information shortly.