Thank you for reaching out and sharing your feedback. We’re sorry to hear that the vest was too small and that the name isn’t as expected. Please note that we print the information exactly as approved and submitted during the ordering process. For future orders, we also suggest using the size chart as a guide, as sizes may vary based on style and brand, and using the preview option to review all details before submitting. To help, we have taken action on your account to address this matter, and an email will be sent with more information shortly.

We apologize for your disappointment with the quality of our Port Authority® Collective Smooth vests. Providing a satisfactory ordering experience is very important to us, and we regret that we fell short of your expectations in this instance. Upon reviewing your account, we see that you have already contacted our support team and that your concern is currently being addressed. Please rest assured that we are committed to resolving the issue to your satisfaction. Thank you for your patience, and if you need any further assistance, don’t hesitate to reach out.