Elevate™ Stinson Softshell Vest

Thank you for sharing your feedback on your recent Elevate™ Stinson Softshell Vest order. We are glad to hear that you liked the overall material quality, though we sincerely apologize for the inconsistent logo embroidery and the excessively high collar fit across your vests. We appreciate the close-up photo you provided of the embroidery issue. Since your order included multiple quantities ranging from size Small up to 3XL, please respond to this review with clear photos showing the full vests, collar height, and logo stitching across all affected sizes. This will help us evaluate the full order and work with you to find the best possible resolution. Your feedback will also be shared directly with our apparel design and quality assurance teams to help refine garment sizing and embroidery precision. If your request is urgent or if you prefer to speak directly with a representative, our Customer Support team is available at 833-996-2067. You can also visit our Help Center at https://www.vistaprint.ca/customer-care/help-center/ for real-time assistance. We value your business and look forward to hearing from you.

Thank you for bringing this to our attention. We’re sorry to hear that the fit wasn’t what you expected this time. Please note that sizes may vary based on brand and style, which can sometimes result in differences in fit. To help us look into this further, could you please reply to this email with the order number from your previous order, along with the photo you mentioned? For an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/.

Thank you for sharing your feedback. We’re glad to hear that the vest fits perfectly and that you’re happy with the material and logo quality. That said, we noticed the 1-star rating and want to make sure we didn’t miss anything. If there’s anything that didn’t meet your expectations or if you need assistance, please don’t hesitate to reach out—we’d be happy to help.